Shipping Information

We ship worldwide and offer flat-rate shipping to various regions. Below is a breakdown of our standard shipping rates and estimated delivery times.

Australia & New Zealand (7-10 business days)

United States (7–12 business days)

Canada (8-10 business days)

Europe( 8–12 business days)

Asia (8–12 business days)

Oceania (9–13 business days)

South America(9–15 business days)

These timelines are estimates and may be affected by customs or your local delivery network.

Complimentary Shipping

Spend $100 USD or more, and we’ll cover the shipping cost for you.

Handling Time

Once your order is placed, we’ll need 1 to 3 business days to pack and prepare your items.
As soon as it ships, you’ll receive a confirmation email. If tracking is available, we’ll include the link.

Problems with Delivery

We do our best to ensure your order reaches you safely. However, we cannot take responsibility for carrier delays, customs hold-ups, or lost/stolen parcels once an order has left our hands.

If something doesn’t feel right or your order hasn’t arrived as expected, get in touch at hello@pukaslab.com with your order number. We’re here to help.